Terms of Engagement

INSTRUCTIONS

Whether your instructions are given to this firm at a personal discussion, by telephone or in writing, we will always acknowledge your instructions by letter.

CLIENT CARE

McGarry & Co prides itself in providing an efficient and professional approach to its clients and conducting all legal services in a diligent and careful manner at reasonable cost. All matters are handled personally by one of the three Solicitors whose identity with your business will be advised at the outset. In the highly unlikely event of any problem being encountered with the service provided by the firm, then this should be referred to Mr. M. B. McGarry but  if still unresolved, please ask for formal reference to our Complaints Procedure

INSURANCE COVER

The firm maintains professional indemnity insurance.

ORIGINAL DOCUMENTS (INCLUDING DEEDS AND WILLS)

These items may be stored free of charge with the firm but we cannot accept responsibility for the loss of or damage of any items so held.

OTHER PAPERS

On completion of a matter, the firm will return to the client the documents belonging to the client, subject to rights to exercise a lien on documents belonging to a client in the event of charges remaining unpaid. The firm reserves the right to destroy files without further reference to the client after completion of a matter although, as a matter of practice, McGarry & Co endeavour to keep files for a minimum period of six years.